Shipping and Returns
Please feel free to contact us for shipping fees to Alaska and Hawaii. Current shipping rates in the checkout are based on the 48 contiguous states.
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Product is broken;
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Product does not match description;
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Product is the wrong size; or
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Product does not meet the purchaser's expectations.
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Opened items without original packaging; and
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End user damaged items.
Returns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please send an email to cs@jt-outfitters.com with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order. We sell products from many manufacturers and they all have different return policies. Please follow the contact procedure for the most trouble free way to return the product.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
Standard ground delivery, best way.
Shipping is typically $15.00 for all order sub-totals under $100.00. Some items are excluded such as very heavy items with fixed rates, and items that are very light with fixed rates that are able to be mailed or sent with methods well under the $15.00 flat rate.
Delivery will take place as soon as reasonably possible which is typically between 48 and 72 hours depending on the delivery method selected and the manufacturer of the item if being shipped direct to you. Delivery times may vary due to unforseen circumstances. Please note that delivery times do not include weekends and statutory holidays.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
If we find you have ordered items that are to be shipped to an address in which the product is restricted, we will cancel the order and refund the amount of the order.
Ammunition is currently only being sold and shipped to addresses within Oklahoma.
We ship to the lower (48) states. Note that there are restrictions on some products.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based as an estimate. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.